Company Information

About Us & Projects

Since 2007, MIS Solution has been devoted to providing a broad range of technology products and services across a multitude of challenging markets. For over 18 years we have worked side-by-side with our customers to exploit new opportunities, and our dedicated team has always delivered end-to-end products and solutions built around each client's specific requirements and needs.

Our main focus is to construct a superior customer value proposition and become a successful business organization. Customers are the key concern to us. We are always devoted to providing the best services and products to our customers.

Our Mission

To design, deploy, and support reliable IT systems that improve business continuity, security posture, and daily operational efficiency for organizations of every scale.

Our Vision

To be the most trusted systems partner for enterprises that demand secure, scalable, and future-ready infrastructure across networking, hardware, and managed services.

Mohammad Ibrahim Sikder

“At MIS Solution, we believe technology should simplify, not complicate. Our commitment is to stand beside every client as a long-term partner — understanding their unique challenges and delivering services that are not just functional, but transformational. Whether it's building a company's digital presence from scratch, deploying enterprise-grade infrastructure, or ensuring systems run flawlessly year-round through our maintenance contracts — we approach every engagement with the same dedication. We don't just deliver solutions; we build lasting relationships, empower businesses to scale, and drive meaningful progress through innovation, expertise, and integrity.”

Mohammad Ibrahim SikderFounder & Managing Directorceo@missolution.com.bd

Client Projects & Case Studies

Real-world implementations for leading institutions and enterprises across Bangladesh.

Multi-Phase IT & Office Equipment Supply – Dhaka Ahsania Mission

Sustained IT and office-equipment support for Dhaka Ahsania Mission — laptops, printers, scanners, document-imaging and office hardware — de...

Dhaka Ahsania MissionView Full Story →
Multi-Phase IT & Office Equipment Supply – Dhaka Ahsania Mission

600 Units Tab Supply – foodpanda Bangladesh

Delivered 600 units of commercial-grade tablets to foodpanda Bangladesh for their delivery fleet and operational management.

Foodpanda BangladeshView Full Story →
600 Units Tab Supply – foodpanda Bangladesh

Online Radio & Internet TV Studio Setup – Begum Rokeya University, Rangpur

Complete studio setup for online radio and internet TV broadcasting for the Media & Communication Department of Begum Rokeya University, Ran...

Begum Rokeya University, Rangpur (BRUR)View Full Story →
Online Radio & Internet TV Studio Setup – Begum Rokeya University, Rangpur

Multi-Year IT & Infrastructure Service – University of Dhaka

A multi-year technology partnership spanning faculties, institutes and administrative offices across the University of Dhaka — from research...

University of DhakaView Full Story →
Multi-Year IT & Infrastructure Service – University of Dhaka

Laptop Supply – Aarong

Supplied business-grade HP ProBook laptops to Aarong, supporting the retail brand's administrative and operational teams.

AarongView Full Story →
Laptop Supply – Aarong

Computer Accessories Supply – Bangladesh Air Force

Supplied certified computer accessories and peripherals to Bangladesh Air Force for their administrative and operational IT infrastructure.

Bangladesh Air ForceView Full Story →
Computer Accessories Supply – Bangladesh Air Force

Server Setup & Computer Accessories – DPITC

Provided complete server infrastructure setup and computer accessories to the Department of Posts and Telecommunications (DPITC).

DPITC – ICT Division, BangladeshView Full Story →
Server Setup & Computer Accessories – DPITC

IT Infrastructure Supply – POPI

Equipped POPI, a national development NGO, with a large-scale desktop, backup-power, and document-handling setup to support its offices and ...

POPI (People's Oriented Program Implementation)View Full Story →
IT Infrastructure Supply – POPI

IT Hardware & Networking Accessories Supply – BPATC

Supplied a comprehensive range of IT hardware, spare parts, and networking accessories to BPATC, the country's premier civil-service trainin...

Bangladesh Public Administration Training Centre (BPATC)View Full Story →
IT Hardware & Networking Accessories Supply – BPATC

IT & Facility Equipment Supply – BITAC

Delivered IT hardware and electrical/safety equipment to BITAC's Dhaka and Chandpur centres, supporting its technical training and workshop ...

Bangladesh Industrial Technical Assistance Centre (BITAC)View Full Story →
IT & Facility Equipment Supply – BITAC

Online UPS Supply & Installation – Chittagong Grammar School, Dhaka

Supplied and installed 32 online UPS units for Chittagong Grammar School's Dhaka campus, protecting classroom and administrative systems fro...

Chittagong Grammar School, Dhaka (CGSD)View Full Story →
Online UPS Supply & Installation – Chittagong Grammar School, Dhaka

High-Performance Desktop Supply – Udayan Bidyalayo

Delivered high-configuration Ryzen 7 desktop computers with full accessories to Udayan Bidyalayo, upgrading its computer lab for modern work...

Udayan BidyalayoView Full Story →
High-Performance Desktop Supply – Udayan Bidyalayo

Sports & Recreational Equipment Supply – NADA

Supplied a full range of sports and recreational equipment to the National Academy for Development Administration (NADA) — from a pool table...

National Academy for Development Administration (NADA)View Full Story →
Sports & Recreational Equipment Supply – NADA

Hall Room Sound System & Decoration – Savar UNO Office

Set up a complete sound system and decoration for the official hall room of the Savar Upazila Nirbahi Officer (UNO) Office.

Upazila Nirbahi Officer (UNO) Office, SavarView Full Story →
Hall Room Sound System & Decoration – Savar UNO Office

Trusted by Clients

Proudly serving organizations across industries — from banking and healthcare to manufacturing and education.

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Warranty & EMI Policy

A structured overview of warranty coverage, claims process, installment options, and return terms.

Product Warranty Conditions

  • Standard warranty applies from the invoice date unless a product-specific period is stated.
  • Coverage includes manufacturing defects under normal, intended use.
  • Exclusions: physical damage, liquid damage, unauthorized modifications.
  • Original purchase documents are required for validation.

Warranty Claim Process

  1. Register the issue with invoice number and serial ID.
  2. Remote triage is completed by the MIS support team.
  3. Device inspection and diagnostics are scheduled.
  4. Repair, replacement, or OEM escalation is initiated.

EMI Payment Options

  • Flexible tenures: 3, 6, 9, 12, and 24 months.
  • Eligible cards and approved finance partners supported.
  • Zero-interest campaigns may apply to selected products.
  • Early closure terms follow finance-provider policies.

Return Policy

  • Return requests must be raised within the approved return window.
  • Products must be returned with original accessories and packaging.
  • Open-box software and custom-built solutions are non-returnable.
  • Refund or replacement confirmed after technical verification.

Need policy clarification for a specific product or project?

Contact Policy Desk